And as promised I got the tickets on my phone and everything worked out okay, the seats were exactly where they said they would be and it was probably the best concert I've seen in 20 years. Thanks for your question! PLEASE DO NOT GET ANYTHING WITH THIS COMPANY!!!!! I hope they are completely shut down as this is an example of a company operating with no integrity. SCAM, HORRIBLE COMPANY, DON'T WASTE YOUR MONEY, GO TO A REPUTABLE DEALER OR TICKETMASTER. Long story short, this company will make about $180 for nothing. Realizing that conversation is going nowhere I called HQ explaining to them the situation and they just transferred me right back to the customer service line.
We use dedicated people and clever technology to safeguard our platform. I ordered tickets a month ago for a game in november and i have yet to receive my tickets in the mail. I contacted TicketNetwork, and they asked for my Ticketmaster password, which is illegal for them to ask for.
By using Sitejabber, you agree to our Terms of Service and Privacy Policy. operations Total predators bougth the tickets by mistake when I typed in Ticketmaster this came up first and I didnt catch it. Tonight I purchased tickets for Aaron Lewis at Dr. Pepper park in Roanoke, Va.
We are sorry to hear about your disappointment with your order. I look forward to your email!
I bought tickets to The Weeknd only to realise they sold me tickets in a nonexistent row with no specification on the seats and claimed it was because of privacy and security. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. is there a way to know when my tickets will be sent? The tickets listed on our site are guaranteed to be legitimate and valid for use as well. I called Customer Service. Order number: 28983760, "Purchased two tickets for Fury V Shwarz". We don't actually own, price, or ship the tickets you see listed for sale on our website. Hello Brianna! receptionist The concert was starting and they were confused about my seats! The weekend is costing me $3000, and they offering me $60 bucks vs an experience of a life time.
PRICE GOUGING!!!
What TicketNetwork does not do, is inform the individual that they are being charged more for the ticket itself as well as higher ticket fees than TicketMaster.com would otherwise charge. Bought Formula One Grandstand 1 tickets and over a month later they sent grandstand 32. I should furthermore mention that we at TicketNetwork have our own incentives structure in place to penalize sellers for wrongdoing. Case was sent for investigation by TicketNetwork and hoping for a refund! This type of site should be illegal and not let people be scammed so easily.Este tipo de sitios debera ser ilegal y no dejar que estafen a la gente tan fcilmente. You will get tickets, but which tickets you get seems to be the issue with TicketNetwork. We could not return on any other day due to scheduling. International listings: Companies can ask for reviews via automatic invitations. Your organization charges more than 100% of the price of a single ticket. All the tickets listed on our site are guaranteed to be legitimate and valid for use. Do not buy tickets from ticketnetwork its a scam. I would advise shopping around. Okay. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Their claim of 100% money back guarantee is a bold faced lie. No help. On August 8, just 2.5 hrs before the performance we were sent just one pair of tickets too late to satisfy the resellers and not in time to go ourselves since we are miles away. If I could give this site 0 stars I would.
DO NOT ORDER TICKETS FROM HERE!!!! If you have any other questions you can call us at 1-888-456-8499 or email us at customerservice@ticketnetwork.com. and how do i know which seats are good ones?
We are sorry we were unable to resolve your order concern.
Asked why they billed me. its up to you Talk about some BS. We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. I tried them once and guess who will never use these scam artists again. I say no-way, the entire family is going and my husband is disabled -he cannot stand for that amount of time.
The 100% money back guarantee is very misleading and as a result I lost 500$. Due to the nature of your question, it would be best if you contact us with your order number so that we can review and best assist you with your concern. Beware! Just acquired tickets for yankees vs rangers. When you purchase tickets through our website, you order total would consist of the ticket price, the service fee (25% of the ticket price), and a delivery fee. Without contacting me they send me the downgraded tickets, and offering a 50% discount. Anyway I bought the concert tickets when the show first came out so there were plenty of seats to choose from. He hung up again. Our content is intended to be used for general information purposes only.
Here it is the day of the concert AND i still have no TICKETS! All Rights Reserved. When I contact ticket network I get the same standard email with no resolution. Even then they would not reimbursement my money because I did not show any type of evidence. However, since the tickets requested were available, they proceeded as you had requested. We purchased insurance and they will not honor that either. they keep stating they will have a "retransfer" done. Bought aftermarket tickets and they charged outrageous fees and they never had tickets to actually sell. Total scam! Event canceled and no refund. When I called the customer service number the automated system asked for the order number and telephone number. We would work with our client to the best resolution within our powers. is this a scam? Now I have over paid for less desired seats. The company is pardatory and provides false advertisement inorder to take people's money! Now they don't like what SAP said and are telling me that they should have worked.
I was Charged $398.55. I bought my tickets for Brooks and Dunn in March couldn't claim them until today got on to claim them my account was "never made" had to remake my account and the tickets were claimed by another email. Most importantly, we pride ourselves on providing personalized customer service, cutting edge security, and a 100% Money Back Guarantee, so you can shop safely. Nonetheless, we would love to take a look into your order and provide you with any updates we might have. All prices are also in US funds.
We would be happy to answer any additional questions at 1-888-456-8499 or if you want to email our manager Maxine at maxine.davis@ticketnetwork.com! Since I had never done anything like this before I was expecting to get my tickets right away which I didn't and I was getting nervous all I got was a confirmation number and a receipt for my purchase. DO NOT BUY FROM THIS SITE. It took over one hour to move less than a mile. It is absolutely unacceptable. Consumers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night.TicketNetwork ranks 6th among Tickets sites. Also I'll be reporting TicketNetwork.com to the BBB. Stay as far away as possible and stick with reputable ticket company. I recommend using this site here just copy and paste into browser: https://bit.ly/3pu6w4L
Hello Jessica! Got no response, no tickets. Sent me wrong tickets 1 week before event! Used them to purchase tickets to Phillies vs. Los Angeles Angels game 6/4/2022. I bought this in July 2021, today, May 21, 2022 I haven't received the ticket and the event is tomorrow at 7 am. I finally got connected to EMILIO After waiting 9 months for my order to be fulfilled, they emailed me tickets for a different event on a different day. I got insurance on those tickets! With the seat location concerns, we can gladly offer you suggestions on what would be better for seating at the event. Each order would be placed with a final sale policy, which would be standard for event tickets.
I paid over $250 for two tickets, and when I went to access them, they sent me to the Ticketmaster site, which couldn't find my tickets! If it were possible to rate lower, I would. Just give us a call at 1-888-456-8499 or email us at customerservice@ticketnetwork.com and we can look into this for you. This will help prevent overselling of an area and causing health concerns. Gift cards: You wait for 45 minute and they hang up the phone. They stated that they were not able to give us a refund, we called our bank and the bank stated that they've gotten a lot of calls about this company scamming. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. We also have a 125% guarantee on all ticket orders which can read more about on our website. In July a serious health issue made it impossible to go. Would give 0/10 if I could. I would steer clear of this company! What TicketNetwork does not do, is inform the individual that they are being charged more for the ticket itself as well as higher ticket fees than TicketMaster.com would otherwise charge. with access to this huge selection of quality event tickets, even when they are sold out elsewhere. This place is a SCAM. Ordering was fast and easy. Unsubscribe easily. TicketNetwork is the premier source for access to more than 7.5 million tickets to more than 80,000 concert, sport, and theater events worldwide.
Tip for consumers:LOOK them up on multiple review sites. All reviews are published without moderation.
SCAM, SCAM, SCAM -WORST EXPERIENCE I'VE HAD BUYING CONCERT TICKETS! I paid $144 per ticket to see Bon Jovi.
You are free to call us at 1-888-456-8499 and we would be happy to assist.
I was told that the seats purchased would be the same or better! The insurance is provided by another company call Allianz. The or better would be based on inventory available at the time of processing by the supplier of the tickets. I fought for 4 months to get my money back & had to provide new card number.
Information provided by various external sources. Terrible. They sent us an order confirmation, but to "claim your tickets' but it took you no where. I have to assume that ticketnetwork re-sold my tickets and put me on the sideline. Ticketnetwork says they won't refund me because the ticket is guaranteed and if I don't receive it they "will do their best" to get me a refund. They refuse to find out where my tickets went.
Thank you for your question.
"The staff on the phone were very rude".
I keep getting the run around.
I purchased 4 tickets row (A, floor)for Santana, EWF, concert, 2 years ago just before Covid. I wasn't even made aware that the concert was canceled until I arrived at the location and the parking attendees informed me that all concerts were canceled over a month ago at that location. i just bought tickets and now im reconsidering my purchase, I'm a "gramma" who is leery of purchasing from an unknown (to me) site. No onw would pay $2900 for 1 session?
DO NOT BUY TICKETS FROM TICKET NETWORK! Sorry to hear the venue wasn't as simple for you. Be the first one to find this review helpful. At the venue, the tickets didn't scan and they had to purchase 2 new tickets. Trying to sell them back is a joke. That Friday we drove 3 hours to find the course and parking were closed due to weather, so we drove home and started the refund journey. I really need these tickets for me and my boyfriends anniversary but cant find them on ticket master will i get ripped off because the reviews for this place are not good. Stay away from this company by all means possible.
So lesson learned here, will stick with who I'm confident with. When will they arrive to my email? Thanks for your question! Seats were changed 4 days before event due to lighting equipment placement. We can promise this because we deal primarily with professional ticket-selling companies that have a track record of successfully filling orders. TicketNetwork offers phone support and a 100% money-back guarantee. Your charges are prohibitive. Tried to contact customer service and they were no help at all and very rude. Bought two canelo tickets, received a "15%" discount after giving my email. Very poor take advantage of consumer who wants to enjoy the arts. They sell tickets for music, sport and theater events. If you have any other questions you can call us at 1-888-456-8499 or email us at customerservice@ticketnetwork.com. Are you. August 6 came and went and no tickets but the ticker resellers say we we are iable for the cost of replacement plus a penalty. Register for the mobile app and when you make your first order and receive 25 percent off your order. All that responsibility is in the hands of the individual sellers who list tickets on our exchange. If you have read this far, you have been warned. With over 7.5 million tickets on sale every single day across over 80,000 events, fans can find tickets that are sold out elsewhere. You can absolutely trust us (and Jared is correct!). On top of dealing with the stress of the medical issue now we are now burdened by the loss of our original ticket money and an as-yet undermined liability for the resale we are being penalized for. The staff on the phone were very rude and did not help resolve the issue I had with double booking tickets and refunding money.
Very exciting. We aim to provide readers with the most up-to-date information available about today's consumer products and services. cisco k9 air aironet access point series TicketNetwork is the unrivaled source for access to tickets to the hottest sports, concert, and theater events. TicketNetwork copies the same website format, layout, and color scheme as TicketMaster.com. Could you please email us at customerservice@ticketnetwork.com with your order ID number so that we can take a look into your order? My order number is: 30293785. Update. They charge no fees on tickets and trust me they are the exact same tickets transferred from a Ticketmaster account. Ticket Network appears not to be a legitimate company as much as a criminal enterprise. Their number is 1-866-456-3102. It was my husband's birthday gift. They pass your complaint around. It is true that, at times, a seller listing on our site may request additional information from a customer to insure that everything is all set with an order.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Awful, just awful Never again! It has been 6 months and we have still been unable to speak with anyone or get a response to our many requests. Hello Dawn,
I lost over $400. We purchased tickets months in advance only to be told by the box office that this site is scamming everyone. This rating system is linked to seller behavior in key purchase areas and is used to reward those sellers who provide the best possible service to our customers. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Imagine my disgust when I printed the ticket and the, Cheapest price for flight, sport, theater and concert, $1992 in fees AFTER you make the purchase. Called for help, sat on hold for 25 min and hung up. Not handicapped accessible to my seats which ticketmaster could not tell me so wasted over $300 for 2 tickets I couldn't use. Spent $60 on a ticket and when I got there they couldnt accept the ticket because ticket web didnt send me a barcode. I used this company to purchase 2 tickets to the 85 South Show that was supposed to take place last year on 10-2-2021 and received an email stating the show has been postponed until June 2022. When emailing them regarding the situation they did not repaid until I called them about about. TicketNetwork.com is a scam site and business. and she was like yes, so now I have to find another activity to occupy my grandkids time because the "seller" couldn't come up with the tickets. I have used Ticket Network many times. With General Admission tickets, they would be for a Standing Room Only area unless it states differently. He was empathetic and assured me he would stay with me until I had my tickets. An email to Ticket Network requesting a refund has gone unanswered. The service fee is the only part of the transaction that accrues to TN and pays for website maintenance, billing security, and customer support.
I will never buy Pga Tour tickets again< through them< You and Ticketmaster you are all pieces of **>>>> Yes **customer service.
Absolute SCAM!!! Our representative could answer any questions you have and explain the secondary ticket market to you. i'm 13 trying to see my favorite band, this going to be my very first concert. My credit card was billed full amount. Service fee is a killer these sites shouldn't exist They say 100% money back guarantee and that's a lie.
Will definitely file a complaint if a refund isnt issued since purchase is valid and problem was not my error. You may not get what you ordered and paid for. Paid $190 for $125 tickets for Something Rotten at the Academy of Music in Philadelphia. Well start sending you the news you need delivered straight to you. They are a scam company.
Once the charge was posted to our AMEX card, Ticket Nation, sent us an email saying that if we didn't want our tickets, they would gladly re-sell them through a 3rd party company that would basically back end us with another ridiculous service fee.
A group of eight people purchased tickets for a show in Memphis, TN. My boyfriend and I bought tickets for the 4/20 Snoop dog concert in Lincoln. When we sat down, view of stage was completely obstructed. Buy those tickets today before theyre sold out, and have the time of your life courtesy of TicketNetwork.com! Was escorted out of venue after entry because tickets werent usable! We look forward to your contact. I lost 400 on the deal because they resold at a much lower price then what Ticketnetwork charged. I paid 400USD for a PGA Champioinship ticket which is worth USD200. You can rest assured that any tickets you are interested in purchase through us are being provided by professionals who sell tickets for a living. 200 percent money back guarantee: thank you. Garbage website do not buy tickets they will not come. We run a pretty tight ship and there's really no reason to worry. Paid $390 service fee for WHAT!