You are free to obscure other personal information in the document.
With priority support, youll skip the line and get your request answered first. 
Did you find the information you were looking for? Importing appointments and clients to Scheduling, how Scheduling treats the appointment types of your imported appointments, Exporting Scheduling appointments and clients, Adding your scheduler, booking button, or booking bar to your website, Date and time of the appointment. Get help from our community on advanced customizations. If a client import causes a problem, undo the import to remove the problem data, edit your spreadsheet, and import your clients again. "top::memberareas:billingsignup":"New Release Team (Chat)",
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Find even more resources to help grow your business on our Youtube channel. Learn best practices, train yourself, and be confident you're getting the most out of Squarespace. The appointments will import with the appointment type listed in your spreadsheet. They'll have the appointment type you selected in the drop-down menu.
If an import causes a problem, undo the import and try again. Click here if youd like to download a sample file. Please use this form to submit a request regarding a deceased Squarespace customers site. Stand out online with the help of an experienced designer or developer. If you have feedback about how we collect sales tax, submit it here. Use the drop-down menus to add or correct the information, then click. Which calendar the appointment should be assigned to. An image of your government-issued ID, such as a drivers license, passport, military ID, or permanent resident card. This guide explains how to format your data to make imports successful, how to import clients and appointments, and how to undo imports. For example, a drivers license, passport or permanent resident card. Please attach the following documents: Which account do you need help with today? Any additional documents, such as Legal Representation documentation. Use the drop-down menus at the top of the page to link your columns with Squarespace Scheduling data fields. If you're migrating listings from another program, start by exporting your contacts or clients from the other program. Learn how to take a screenshot here: Squarespace Scheduling and Acuity Scheduling have merged Help Centers. Ensure your columns match our data requirements.
Everyone is welcomeno website required. Our deepest condolences go out to you and your family during this time, and we appreciate your patience as we work through your request. Did you find the answer you were looking for in the Help Center? Appointment end time or duration. .pdf, .png, .jpeg file formats are accepted. Please note that we can't reply individually, but well contact you if we need more details. We'll help you find the answer or connect with an advisor. Contact us by email to get help with this topic. The easiest way to ensure Scheduling sends automated notifications for your imported appointments is to include client contact information in the spreadsheet you import. Free online sessions where you'll learn the basics and refine your Squarespace skills. Squarespace Experts can help you polish an existing site, or build a new one from scratch. You must create a new group class type, then offer it on your calendar. We will get back to you as soon as we can. We currently offer live chat support in English only. Create a new appointment type for this and immediately delete it. Use this form to submit a request about exemption from sales tax collected for Squarespace payments. Enter as many domains as possible. Upload a screenshot of the issue youre having, or the site content you'd like to modify, so we can help you more quickly. For help exporting existing appointments from another program, contact that programs support team. Real-time conversations and immediate answers from our award-winning Customer Support team. More than one notes field. Scheduling will add all columns labeled notes to the Notes about client field in the client record. A person holding a smart phone and looking at Colima's website, A sample domain name for a Squarespace website, A screenshot of the Commerce product in the Squarespace platform, A sample imagery for sending email campaigns, A screenshot of the scheduling product in the Squarespace platform, A screenshot of the member area product in the Squarespace platform, A screenshot of the Video Studio mobile app, An iPad showcasing an e-commerce website built with Squarespace, A person holding a smart phone and looking at a website built with Squarespace, A screenshot of editing tools on the Squarespace platform, Examples of questions in the Squarespace Community Forum, A Squarespace website with the Squarespace Customer Service Chatbot open on the screen. Select the .csv file you want to import, then click. If you use another program, ask their support team for help exporting your data. Sign up for an interactive session where our experts walk you through Squarespace basics. If you try to import a spreadsheet with more than 5,000 rows, Scheduling will reject your file. Break your spreadsheet of appointments into groups of 5,000 rows, and save each group as a separate .csv file. Send us a message. This guide applies to both versions of Scheduling. (Not required for two-factor authentication issues.). { Those emails won't send if the client's information isn't in the appointment details, even if it's somewhere else in Scheduling, like the client list. We've merged the Acuity Scheduling Help Center with the Squarespace Help Center. Scheduling automatically detects what information each column contains.
All imported appointments have your time zone setting. How was your experience looking for help today? Please attach both of the following documents: A member of our team will respond as soon as possible. Organize your clients into a spreadsheet. Dates must be formatted. Appointment time zones. Canceled appointments. If you have multiple notes fields, combine them into one notes field. Before you begin, organize your clients into a .csv file. A confirmation email has been sent to your address. The appointments will import with the appointment type listed in your spreadsheet. Ensure your files are .jpg or .png so we can view them. The appointment type wont exist anywhere else in the system, and you wont be able to schedule new appointments of this type. In the spreadsheet youre going to import, create a separate row for each class attendee. "top::media:video-storage":"New Release Team (Chat)" Business hours are Monday - Friday, 5:30AM to 8PM EDT.
Scheduling doesn't send confirmation emails for imported appointments. A bank statement that shows the bank header, bank accountholder name, and the most recent Squarespace charge. If youre not based in a country or state where we collect taxes, and you believe we shouldnt collect taxes from you, please explain. This is for proof of your relationship to the deceased. booker Log into your account so we can customize your experience. Break the list into groups of 5,000, then save each group of 5,000 clients as a separate .csv file. Remove them before you begin. A government-issued ID. 
If you entered multiple websites above, attach statements showing the most recent charge associated with every site. If you're migrating from another scheduling program, export your appointments from that program. Esta gua no est disponible en espaol. An image of the deceased persons obituary, death certificate, and/or other documents. For questions about the legacy Squarespace 5 platform, please visit its Help Center: What situation led to the trouble accessing your account? You can import appointments and clients to move information into Scheduling in bulk. Submit a request about a deceased customers website, URL of the site connected to the deceased users account. schedulista For help recovering a Google Workspace account, contact us here. If you have other fields you want to keep, label them all as notes. Enter the details of your request here. Well ask you to try that first if you havent yet. If you want to import additional information, combine it into the notes field. The appointment type will be added to Scheduling, and youll be able to schedule new appointments of this type. URLs of any websites connected to the account. }. The appointments will import. Any comments, requests, or concerns we should know? Before you begin, organize your appointments into a spreadsheet.
Use these options to choose how Scheduling handles appointment types for your imported appointments. When you import your data, Scheduling will populate it with your clients. Columns other than those listed above. Duration must be in minutes. To learn more about getting a .csv file of your contacts from other programs, visit their documentation: Squarespace Scheduling can import the following fields: Images and any other fields won't be imported. "top::memberareas:managingmemberareas":"New Release Team (Chat)", Getting started with Squarespace Email Campaigns, Getting started with Squarespace Scheduling, Everything you need to start and launch your site on Squarespace, Get help with your account settings, password, and site contributors, View reports to gain insight into visitor engagement and sales, Get help with your plans, payments, and subscriptions, Learn how to set up, manage, and grow your online store, Get step-by-step help with registering, transferring, and connecting domains, Set up a custom email address with your domain, Make your site stand out with images, videos, and banners, Add third-party integrations to help you manage, optimize, and expand your site, Spread the word about your business with Squarespaces all-in-one marketing tools, Learn how to build and edit your site with pages, sections, and blocks, Get information about security, SSL, dataprivacy, and policies about Squarespace, Learn how to optimize your site for search engines with the best keywords and content, Book and manage appointments with integrated online booking, Troubleshoot technical and speed issues with your site, Learn how to customize fonts, colors, and other design features, Read our best practices, tips, and tricks for getting the most out of Squarespace, Create videos to market your business on social. How would you rate your experience with the Help Center? Messages sent outside these hours will receive a response within 12 hours. You can import group classes using the same steps you use to import any other appointment, but it requires some setup work. We'll help you find an answer or connect you with Customer Support through live chat or email.
You can also add the information manually by editing each imported appointment. If you have a tax exemption certificate, attach it here. "top::memberareas:creatingmemberareas":"New Release Team (Chat)", Sers dirigido a la versin en ingls en 5 segundos. If you're coming from the Acuity Help Center, you'll find the help you need here. Your feedback helps make Squarespace better, and we review every request we receive. Send us a message and read our answer when its convenient for you. Real-time conversation and immediate answers. To undo an import: Scheduling sends reminder text messages, reminder emails, and follow-up emails for imported appointments if they have client contact information in the appointment details. If you try to import a spreadsheet with more than 5,000 rows, Scheduling will reject your file. Join our active community of Squarespace users and professionals for advice, inspiration, and best practices. Importing is a great option if youre coming to Scheduling from another service and already have established clients and scheduled appointments. All guides about Squarespace Scheduling also apply to Acuity; the handful of features that are different are clearly marked. For your security, well only provide account details to the account holder.