Ah yes. Nothing you can do with them now. Plantronics, Inc.s BackBeat FIT wireless headphones are the subject of a proposed class action lawsuit filed in California that alleges the supposedly sweatproof and waterproof Bluetooth headphones are not as durable or long-lasting as advertised. At the time of this writing, nothing has been proven in court. These are by far the worst headphones I have ever purchased. Bought these at the airport and wish I hadn't this is a bad experience, it was really tedious to get bluetooth to be recognised by my phone and watch, they make my ears hurt, the sound drops in and out constantly and is grainy and awful. The right to repair movement in Australia is calling for companies to make it easier for their products to be repaired. The new Backbeat Fit 2100 is pretty bad. Loving my new plantronics backbeat fit 2100! The design of the bud is such that a rubber bulb fits into the ear rather than the speaker itself. Here are some electronics and appliance manufacturers who are starting to listen and make it more feasible for consumers to repair, rather than replace, their items. And where could I buy a blue pair for a decent Cheaper price also could I use these headphones on A New Blue Huawei Mate Pro 20 Smart phone Bluetooth is 5.0 Will these as awesome headphones work on my new phone??? The suit looks to cover consumers residing in the United States who bought Plantronics BackBeat FIT headphones during the maximum period of time permitted by law. The case alternatively asks to cover a class of consumers in California who bought the defendants product.
I have had the same problem. The period in which claims could be filed ended December 31, 2019.
Any time I am running with my watch on my left hand the connection gets interrupted by my body. Use them daily all day at work. About a week after the man noticed the problem, the headphones failed to turn on, according to the suit. Class action complaints are a matter of public record, and our objective on this website is merely to share the information in these legal documents in an easily digestible way. Now need to find out how to get them replaced from manufacturer. Anyone can file a lawsuit, with or without the representation of an attorney, for any reason, and ClassAction.org takes no position on the merits of the suit. Had same problem.
I've had multiple pairs of these for years and had been awesome, all died by my fault. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. 
This is not only more comfortable but safer, as you can hear a little of what is going on around you :traffic etc. Theyre not charging anymore. While I like the two earpieces being connected and wrapped around my ears the battery is not holding charge after maybe 24 months and there is no way to find a replacement battery. Theres nothing you need to do to join this lawsuit and heres why. The Bluetooth headphones packaging represents that they can be used for up to eight hours on a single two-hour charge. Plantronics BackBeat FIT wireless headphones, which retail for around $100, are designed specifically for athletes and exercisers. Hope I can find my old set somewhere. Warranty replaced with a new pair that after 15 months will no longer charge.Plantronics only honour the 2 year warranty from the original purchase so will not help with a 15 month pair. Bought the new model holds charge for about 30 minutes, the sound is different.
Bear in mind that the information in this blog post summarizes the allegations put forth in the following legal complaint. ProductReview.com.au has affiliate partnerships. I've had this happen to me with every pair so far. ft side, locate small button on top - middle of round part.
I have the same issue - "charging red light comes on but the headphones will never turn on or charge". Ltd. All Rights Reserved. Please help. Shows red light, but doesnt switch on. Corrado Rizzi is the Managing Editor and a writer for ClassAction.org. Neither should your headphones. In fact, the defendant claims its headphones allow consumers to [p]ower through a week of workouts from a single charge, according to the case. I'm really disappointed, since this will mean choosing a headset with a different form factor that doesn't suit me as well. Purchased in April 2019 at JB Hi-Fi for $250. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. The plaintiff allegedly spent a significant amount of time going back and forth with Plantronics to obtain a fully functional pair of headphones. plantronics bluetooth sweatproof backbeat headphones wireless The lawsuit detailed on this page has settled. Wireless headphones are a legit godsend as I can run freely and get into a better stride. Also, since my review the pair i was using stopped working. Camp Lejeune residents may soon have the opportunity to claim compensation for harm suffered from contaminated water. Purchased in January 2020 at JB Hi-Fi Retail Stores for $148. Not sure what you mean by "switch on" but if the red light is on that has always meant it is charging. Shows red light, but doesnt switch on. The reviewer stated that an incentive was offered for this review, Purchased original pair that decided to stop working in one ear before the 2 year mark. I have tiny lobes so while the left doesn't sit in completely flush there is no risk of losing it like buds. Further, consumers who return headphones under the one-year warranty end up receiving a replacement set of headphones that contain the exact same flaws, leaving consumers caught in a cycle of use, malfunction, and replacement, the complaint says.
Companies can't alter or remove reviews from ProductReview.com.au. Shoppers find videos more helpful than text alone. It is OK when on my right hand. Buyer beware! Theyre not charging anymore. The right to repair: which brands are making it easier for you to fix their products. Must have music playing to adjust volume, if desired lower volume on phone to middle setting, to prevent music from playing too loud, until you learn the volume control on the headset.2 ) On le What's the current price of a Blue pair of Plantronics BackBeat Fit Bluetooth headphones? If it doesn't after charging for 8 hours with red light on, then you may just have a random bad battery and should send it back for replacement under 1 year warranty. The "customer Support" team is now refusing to respond to my emails. This browser does not support PDFs. Please help. Not happy at all with the new model. Will never buy any product from this company again. The file size is too big. The 47-page lawsuit claims that despite Plantronics representations that the sport headphones can last up to eight hours on a single charge, inherent defects cause the headphones battery life to diminish until they eventually stop recharging entirely, especially after exposure to sweat or water to which they are supposed to be resistant.
.noScriptNotDisplayExpander { display : none; } I am now on my 5th replacement pair. The seemingly unending parade of consumer complaints highlighted in the lawsuit, however, paints a different picture. Both are worthless now, and after over $250 spent. There are still a number of hoops to jump through before we get to the good stuff, so sit tight. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. Since many mothers tend to spout selfless phrases like please dont spend any money on me, Christmas is a great opportunity to spoil your Mum. The company option rectification is very poor. The lawsuit says that even after receiving countless complaints, Plantronic refuses to acknowledge the existence of any defect. Does it ever switch to blue?, if yes, then your battery is full. I am also looking for a solution.
Please try again, Select the department you want to search in. Can't have my hair hanging down as it knocks it annoying me but I have it in a bun most days anyway, doesn't sit on my neck either which I love.
If music from the watch cannot be connected via blue tooth consistently then these headphones are useless to me. plantronics
Now the latest replacement set has really bad blue tooth connection. plantronics backbeat Additional pairs the man received from the defendant, however, also failed to work as advertised, the suit states. Main issue is that after only about 3 or 4 charges the port stopped charging unless I physically held it at exactly the right angle. Headset died and refused to charge after a couple of months. An added benefit is that the headphones are supposedly sweat- and waterproof, engineered by Plantronics to be flexible and durable enough to withstand the rain or a rinse under the tap, the complaint says. 3 ) To lower volume press & hold in, until says minimum or desired volume level. The volume controls are great and how they tell you in ear when they are powered on and off. backbeat Purchased in December 2019 at Officeworks for $158.
More information can be found on the official settlement websitehere. This was my second set of plantronics sports headphones, I like the one piece form factor.
After the warranty period expires, the suit continues, consumers are left with only a broken pair of headphones.. ! ) Your trust is our top concern. 2022 ProductReview.com.au Pty. Won't buy again and don't recommend. Bought my set in September 2019. worked great up to 15 and half months and now they fail to charge. Before commenting, please review our comment policy. .noScriptDisplayLongText { display : block; } After few months fully charged I can even use it for may 45 min walk.Also the interface buttons is so bad you can put in a bag any slight contact the set switches ON. The previous BB fit model worked well for 3 years and when they died (battery) I replaced it with the new 2100 model thinking I would get another 3 years, however 1 year in I have had buttons intermittently getting stuck and now it will not charge at all. With Black Friday coming up on the 26th of November (and some deals starting well before), weve got some smart shopping tips to help you make the most of sales. Returned it and got a new one..which did the same thing after a couple of weeks. Neither worked very long; we used them only a few times but both died with the common "charging red light comes on but unit will never turn on or charge" issue that so many others have complained about. I'm done, I'll be replacing these with something else. Now at this current day/month/year??? Poly Backbeat Fit 2100 has been discontinued. I don't know if it's sweat or something that eventually takes them out, but I had to abandon the brand because the quality is just too poor. So now i am on my 5th pair in a year and few months. plantronics backbeat headband I've always been a headphones into phone with cord runner and got sick of them pulling and getting tangled. Purchased in February 2021 at JB Hi-Fi for $159. This product was previously branded as Plantronics Backbeat Fit 2100. Further details in the disclaimer.
Headphones are great in use. The first set wouldn't turn on after twelve hours charging, and the set I received as a replacement under warranty today holds a charge only long enough to say "low power", then also fails. See all Poly Wireless Headphones. I'm researching other brands to get something reliable. I purchased one of these headsets on 23/12 from JBHifi in Canberra, to replace an older BackBeat Fit 2 that had lasted since 2016 without issues. Also when riding my bike they don't get tangled. I've had several sets of these and the sound is great, obviously no wires is perfect for running but they don't connect to devices easily, the bluetooth is frustratingly bad and they seem to work and then stop for some reason, just won't take charge anymore and won't turn on. Read more here: Camp Lejeune Lawsuit Claims. backbeat plantronics pricespy Great headphones /earbuds. Purchased in May 2020 at Rebel Sport for $180. backbeat plantronics rob tech mobile Purchased in February 2019 at JB Hi-Fi Retail Stores for $140. However, this can be a tricky feat if your mum hasnt told you what kind of gift shed be happy with. Seeing as around 90 per cent of the population is right handed it is fair to assume that most people would wear their watch on their left hand. I love the quality of the build but these headphones really sick. returned that as well. .noScriptDisplayLongText { display : none; } charging wireless case plantronics backbeat sweatproof earbuds cobalt The deal receivedfinal approvalfrom United States Magistrate Judge Nathanael M. Cousins on January 31, 2020.
are yours still under warranty? Not great would not recommend!
First pair that I bought about 2 years ago was fantastic but have since bought two of the newer look model and have had to return both as faulty due to the charging port, both of which stopped charging unless I physically held the charger and headphones. if so, they do have excellent shipping. They're done. I would expect a few years. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. The settlement covers consumers who bought Plantronics BackBeat FIT Headphones version Genesis or 16M between April 1, 2014 and October 31, 2019. 15 month service is not good enough. I bought two of these about 6 months apart, one for me and because they were comfy, one for my wife. The company claims its headphones allow wearers to train harder and longer, and even advertises the product alongside the following tagline: You never quit. Replacement set wouldn't hold charge. A video can be up to 1 GB, We encountered a problem while trying to upload. Smart shopping tips to help you make the most of Black Friday sales. Please download the PDF to view it: Download PDF. New cases and investigations, settlement deadlines, and news straight to your inbox.
Some of these complaints, which were supposedly posted on retailers and the defendants own website, can be read below [sic throughout]: Regarding the plaintiffs alleged situation, the lawsuit says the man is an avid runner whose headphones, after a little more than a year of use, became difficult to charge. My Plantronics BB Fit 2100 have failed and will not charge , prior to this the buttons got stuck down which was annoying.