If we have any issues finding your order we will give you a call or email, so please ensure these are included. Please include the information requested on the returns form. Firstly, apologies you are having to contact us in these circumstances, in the first instance please complete our warranty service form or pop in the store you bought the product from, we will be pleased to help. We estimate this will be ready for despatch to you or collection via Click & Collect on, When you purchase this item, you will earn.
Customers are responsible for the return shipping charges.
Please allow a reasonable timescale for completion of this process, customer services can advise further as this does vary between products.If you have an item purchased from one of our stores, please contact the respsective store directly. Very good quality, versatile to user. Please don't send a warranty product back without completing the claim form first as we are unable to refund your postage if you do. Thanks, Taunton Leisure.
7.1 Under the Consumer Protection (Distance Selling) Regulations 2013 you have a right to cancel your purchase. Six pockets provide practical storage; two hand pockets, two pockets on the left leg and a large map pocket with an inside mesh phone pocket on the right leg. Durable trekking trousers for adventures in the mountains and forest. 7.7 You are responsible for paying any postage or shipping costs incurred when returning the product. The easiest method is place and order the correct size and simply send the incorrect ones back for a refund. Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you it often never even hits the stock room shelves! Have now bought three pairs. If after receipt of your claim form the product needs to be returned to us we will provide a pre-paid returns label or arrange collection for larger / heavier items, customer services will let you know how to proceed. If we have supplied the correct product, it is not faulty or it is outside of the 14 days we cannot be responsible for your postage charges. If you have received items that are faulty or not what you ordered send them back to us and we will cover the delivery cost of the return if it is within 14 days of delivery. They do wash well inside out and line dried. You have a right to cancel your order within a fourteen working day cooling off period following the day after the date of delivery for any unused item purchased through the website under the Consumer Contracts Regulations.
Please check tent dimensions, floor plans and details carefully or if you are unsure please visit one of our stores or shows to view before purchase. Six practical pockets including a map pocket, an axe pocket and typical hand pockets helps keep all your belongings safe and separate. Underwear - For hygiene reasons we are unable to offer a refund or exchange on briefs, boxers and other underwear returned to us as we are unable to resell these to other customers. Any shoe boxes defaced by parcel tape, stamps, writing or our returns address etc on will not be accepted and will be returned back to you. Six practical pockets, including a map pocket and an axe pocket. 7.14 We will also refund the cost of standard or recorded postage incurred returning a product, if incorrectly sent by us or where the product has been returned due to a defect. Timescale to deal with your claim - for technical faults or repairs we use the services of the original manufacturer or nominated agent for inspection, testing and high quality guaranteed repairs. 
Returning an order for refund under our 90 return policy without contacting first as set out above does not mean you have claimed your rights under these regulations. I don't have a printer, what should I include in the return parcel? Made from durable wind and water-resistant G-1000 fabric and reinforced with double layers over the rear and knees. A very pleased purchaser. You should always keep proof of postage and we advise you to use a signed for service when returning goods. If customer services advise your product is possibly faulty and requires further inspection then we will send you a pre-paid returns label simply attach to the parcel and drop into your local Post Office or Collect+ shop. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages. We advise customers to return a product with the original packaging to insure that the product is not damaged on its return journey. Please note that we will not refund any courier, overnight or express element of any delivery or postage charge, including Royal Mail Special Delivery. Top quality trousers that are comfy and look great. 7.5 Please observe the following procedure for all returns to us: 7.5.1 On the back of your delivery note or on another piece of paper (if you no longer have your delivery note) include your order number and the reason for the return. Read our full Privacy Policy & Cookie information here. It is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (with any original packaging and including all warranty cards, tags, manuals and accessories). All packaging including tags and instruction manuals must be present, otherwise we will not be able to accept your return. For larger heavier orders like tents & camping furniture etc we can arrange for courier collection if required. Handy sized pockets for various uses. With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Reinforced with double layers over the knees and rear. Please don't write or stick returns labels to the product packaging itself but use an outer bag or box. Customers love the convenience of organising a return and dropping it off at the local Collect + store.
The dates we provide are based on indications given by our suppliers. Pre-shaped knees and regular fit add to the comfort of the garment, while the elastic strap adjustment with press buttons on the hem allows you to wear these trousers with any footwear. Simply return the items to us in a new and unused resalable condition, securely packaged with all product packaging, labels and tags included within 90 days of receipt. PLEASE CHECK YOUR ORIGINAL DESPATCH E-MAIL FOR YOUR ITEMS RETURN ADDRESS: For items despatched from our Braemar Mountain Sports Store: For items despatched from our Cairngorm Mountain Sports Store: Any item (excluding camping food and underwear) can be returned to one of our three stores Braemar Mountain Sports, Cairngorm Mountain Sports and The Outdoor Store. How do I exchange an item for a different size? With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders. You'll need your order number and uploading some pictures with the form is a great idea and usually required for us to proceed. Signup to receive the latest news and offers, straight to your inbox. Made from durable wind and water-resistant G-1000 Original fabric with double layers over the rear and knees. Please retain proof of posting or tracking receipt in case of query. You should always keep proof of postage and we advise you to use a signed for service when returning goods. There are over 5,800 Collect+ stores often open 7 days a week. To do this return your order to us with the returns form, tick the box for exchange and include a detailed description of the size and colour you wish to exchange this for. If the original packaging of a defective product has been damaged or destroyed you should ensure that the returned product is adequately packed for shipment back to us. Material: G-1000 Original - 65% polyester, 35% cotton. Refunds will be processed using the same method of payment used for the original purchase. 7.12 Unused products may be returned promptly by customers to the address listed below: 7.13 Subject to the above, we will refund the purchase price of a returned product within thirty days of receiving written notification of your intention to return the product. I think a product I've bought from you is faulty, what should I do? Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you it often never even hits the stock room shelves! So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system. Collect+ costs 4.49 upto 10kg and 60x50x50cm click here, put your order number in and buy a label. Collect+ is a service separate to Taunton Leisure, click here for their terms & conditions. You should always keep proof of postage and we advise you to use a signed for service when returning goods. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Durable, weather-resistant trekking trousers with mid waist and regular fit. These trousers feature a mid-waist and regular fit with pre-shaped knees. We don't offer free returns for unwanted or unsuitable orders back to us, you're welcome to drop an order back into one of our stores. Also available in regular and long leg length. Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products.
Please include as much information as possible to help us fully understand the issue. 1: Pack your itemand complete returns form2: Buy a returns label for 4.49 at Collect+3: Drop off at Collect+ shop and get a receipt. Taunton Leisure - ReturnsVictoria HouseVictoria StreetTauntonTA1 3FA, Easy and convenient returns with Collect+ (you're welcome to use any service you wish like Royal Mail, Hermes if you prefer). For unwanted items the order will be refunded excluding any delivery charges. Fit a treat too. With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us. NOTE: this model has a shorter inseam length, 76 cm/30" in all sizes. Sustainability.Fjllrven keeps environment, ethics and good production practices at its heart, whether that is using recycled materials, using sustainable manufacturing techniques or membership of the Sustainable Apparel Coalition which shares good practice amongst it`s 80 leading brands worldwide. Faulty or warranty returns- please go to the Warranty / Service page and complete the claim form is required. So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system. Regular (mid) waist and regular fit with pre-shaped knees that has openings for knee pads (an accessory). You are welcome to use whichever returns service you prefer or drop the parcel into one of our stores. To improve your shopping experience today and in the future, this site uses cookies. Return your original for a full refund of that item. Footwear - Please note in the case of footwear returns please use outer packaging to send the product back. Weather resistant and can be re-waxed. Any item (excluding camping food and underwear) can be returned to us for any reason provided it is returned in unused and in the same condition that you received it, with any original packaging, tags and a valid receipt/delivery note. We are unable to refund your return postage costs unless you have done so. Stores can process a refund or exchange, please bring your new / unused goods and a copy of your order email (on your phone is ok.
Pre-shaped knees with openings for knee pads (an accessory). The dates we provide are based on indications given by our suppliers. All product packaging, labels and tags must be included. You must take reasonable care of the items, retain all original packaging and must not use them. Will be purchasing again. 7.4 No right of cancellation exists for downloaded goods or "softcopy" goods to which you, the customer, have instant access to or use of. The Fjallraven Men's Vidda Pro are a durable G-1000 trekking trousers with regular waist (mid waist) and regular fit. To improve your shopping experience today and in the future, this site uses cookies. Yes of course if more convenient. 7.2 As stated above, notification of cancellation must be in writing, a telephone call is not a valid cancellation. The cost of this collection will be passed on to you. This does not apply to any perishable goods, unsealed software or item personalised or made to your specification. Waited for years for short leg size rewarded the trousers are excellent, Read our full Privacy Policy & Cookie information here, Find out more about Fjallraven and sustainability, Read Fjallraven reviews and gear guides on our blog. Find out more about Fjallraven and sustainability, Read more..Read Fjallraven reviews and gear guides on our blogRead FAQ`s on our Help & Advice site. 7.10 Where a return is lost or stolen in transit to us, you should claim compensation from the company that shipped the return. You can also return online purchases to our stores for refund / exchange too! Elastic strap adjustment with press buttons at leg endings. Once received we will check the stock of your requested item and despatch the exchanged item to you. Start your warranty claim by clicking here. With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders. We have partnered with Collect + to offer easy returns. We can process an exchange but can't reserve stock awaiting the return. They are for indication purposes only and can change at any time without notice.
Credit and debit card refunds must be made to the card used for the original transaction. The item must be returned in returned in unused and in the same condition that you received it, with any original packaging, tags and a valid receipt/delivery note. fjallraven vidda We estimate this will be ready for despatch to you or collection via Click & Collect on, When you purchase this item, you will earn, Fjallraven Vidda Pro Mens Trousers Dark Grey, Paramo Mens Cascada II Trousers Dark Grey, Paramo Mens Velez Adventure Trouser Rock Grey/Black, Fjllrven Mens Keb Trousers Deep Forest-Laurel Green. Climbing Equipment - Safety equipment (climbing gear such as, but not restricted to, harnesses, helmets, ropes, hardware & slings) must be returned in brand new and unused condition as per our returns policy. All goods must be in a new and unused condition. There is also a practical smaller pocket for a multitool on the side of the left leg.
7.5.2 If you are returning your product because it is defective, please state the defect or defects. Tents, awnings, canopies & extensions - Please note that once a tent, awning, canopy or extension has been pitched outside we are unable to accept it back under the 90 day return policy as it not in a new and unused condition. Durable trekking trousers for adventures in the mountains and forest. Refunds are processed the same day we receive the goods back from you but may take 3- 5 days to show back in your account. Featuring reinforced rear and knees and six practical pockets. If returning items that are the wrong size, the quickest way to receive the same item in another size is to purchase that item again in the correct size. 7.6 If the original packaging surrounding the product has been damaged or destroyed we will only issue a refund if the product is being returned due to a defect. 7.8 We recommend that all returns be sent by registered post, so that a record of the return is available for you. You are responsible for the cost of returning it to us. Please refer to our full returns terms and conditions in the FAQ section for information on tents, climbing gear, underwear and footwear for further guidance. To cancel your order using the Consumer Contracts Regulations, you must e-mail or write to us with your details and order number and state that you are cancelling your order and claiming your rights under these regulations. You are welcome to use Royal Mail or whichever delivery or service is convenient to return your order to us. Electronics/ data products - returns policy excludes CD/DVD disks, memory cards & data products or any electronic products such as GPS or watches once registered or activated. 7.9 We will not issue refunds for any items lost or stolen in transit to us. All goods are returned at your own expense unless the item is deemed faulty or incorrect.
Unfortunately we will be unable to issue a refund where the product is in an incomplete state. 7.5.3 Repackage the product in its original packaging, including any accessories, brochures, manuals, guarantees or warranties that came with the product. However, to exercise this right you must notify us in writing, (email or letter) within 14 working days from the day after you receive your goods. abisko fjallraven 7.3 No right of cancellation, refund or return exists under the Consumer Protection (Distance Selling) Regulations 2013 once you have used your product, unless the product is defective and you are returning it for this reason. You can return a new and unused item for a refund within 90 days, a returns form can be found at the top of this page. My son introduced me to this brand of trouser as he is in the military. You will receive an email with your tracking information after despatch. 7.11 If you fail to return a product to us, we may make arrangements to have the product collected from you.
Hard-wearing and weather-resistant G-1000 Original fabric. They are for indication purposes only and can change at any time without notice. If the item is more than 50 you may want to send your return using a recorded delivery method and please keep a copy of that return receipt. Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. If you are dissatisfied with your purchase please feel free to return your goods within 30 days of the purchase date for a full refund. Download and complete a returns form, enclose with your return and send the items to us in a new and unused resalable condition, securely packaged with all product packaging, labels and tags included within 90 days of receipt.If you can't print a form then no problem, simplly enclose a note with your name / postcode and order number and what action your require with the returned items. This is for your own safety and the safety of others. You will receive a refund within fourteen days of your notice to cancel. Please check the size-chart listed on the product page carefully before ordering underwear, if you require any more detailed sizing assistance then please get in touch and will be happy to measure etc as you require. Consumer Contracts Regulation - UK Only (Formally know as Distance Selling Regulations), Fjallraven Mens Vidda Pro Trousers - Regular Leg - Dark Grey, Fjallraven Mens Vidda Pro Trousers - Regular Leg - Dark Olive, Fjallraven Mens Vidda Pro Trousers - Short Leg - Dark Olive, Fjallraven Mens Barents Pro Trousers - Dark Grey, Fjallraven Mens Keb Trousers - Deep Forest-Laurel Green, Fjllrven keeps environment, ethics and good production practices at its heart, whether that is using recycled materials, using sustainable manufacturing techniques or membership of the Sustainable Apparel Coalition which shares good practice amongst it`s 80 leading brands worldwide. fjallraven abisko montane g1000 trouser outnorth fjallraven keb Important For waranty claims please complete the warranty form and await a reply from customer services before sending a faulty item back. Delivery to us typically takes 3-4 working days and you can track this progress online.
Customers are responsible for the return shipping charges.
Please allow a reasonable timescale for completion of this process, customer services can advise further as this does vary between products.If you have an item purchased from one of our stores, please contact the respsective store directly. Very good quality, versatile to user. Please don't send a warranty product back without completing the claim form first as we are unable to refund your postage if you do. Thanks, Taunton Leisure.
7.1 Under the Consumer Protection (Distance Selling) Regulations 2013 you have a right to cancel your purchase. Six pockets provide practical storage; two hand pockets, two pockets on the left leg and a large map pocket with an inside mesh phone pocket on the right leg. Durable trekking trousers for adventures in the mountains and forest. 7.7 You are responsible for paying any postage or shipping costs incurred when returning the product. The easiest method is place and order the correct size and simply send the incorrect ones back for a refund. Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you it often never even hits the stock room shelves! Have now bought three pairs. If after receipt of your claim form the product needs to be returned to us we will provide a pre-paid returns label or arrange collection for larger / heavier items, customer services will let you know how to proceed. If we have supplied the correct product, it is not faulty or it is outside of the 14 days we cannot be responsible for your postage charges. If you have received items that are faulty or not what you ordered send them back to us and we will cover the delivery cost of the return if it is within 14 days of delivery. They do wash well inside out and line dried. You have a right to cancel your order within a fourteen working day cooling off period following the day after the date of delivery for any unused item purchased through the website under the Consumer Contracts Regulations.
Please check tent dimensions, floor plans and details carefully or if you are unsure please visit one of our stores or shows to view before purchase. Six practical pockets including a map pocket, an axe pocket and typical hand pockets helps keep all your belongings safe and separate. Underwear - For hygiene reasons we are unable to offer a refund or exchange on briefs, boxers and other underwear returned to us as we are unable to resell these to other customers. Any shoe boxes defaced by parcel tape, stamps, writing or our returns address etc on will not be accepted and will be returned back to you. Six practical pockets, including a map pocket and an axe pocket. 7.14 We will also refund the cost of standard or recorded postage incurred returning a product, if incorrectly sent by us or where the product has been returned due to a defect. Timescale to deal with your claim - for technical faults or repairs we use the services of the original manufacturer or nominated agent for inspection, testing and high quality guaranteed repairs. Returning an order for refund under our 90 return policy without contacting first as set out above does not mean you have claimed your rights under these regulations. I don't have a printer, what should I include in the return parcel? Made from durable wind and water-resistant G-1000 fabric and reinforced with double layers over the rear and knees. A very pleased purchaser. You should always keep proof of postage and we advise you to use a signed for service when returning goods. If customer services advise your product is possibly faulty and requires further inspection then we will send you a pre-paid returns label simply attach to the parcel and drop into your local Post Office or Collect+ shop. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages. We advise customers to return a product with the original packaging to insure that the product is not damaged on its return journey. Please note that we will not refund any courier, overnight or express element of any delivery or postage charge, including Royal Mail Special Delivery. Top quality trousers that are comfy and look great. 7.5 Please observe the following procedure for all returns to us: 7.5.1 On the back of your delivery note or on another piece of paper (if you no longer have your delivery note) include your order number and the reason for the return. Read our full Privacy Policy & Cookie information here. It is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (with any original packaging and including all warranty cards, tags, manuals and accessories). All packaging including tags and instruction manuals must be present, otherwise we will not be able to accept your return. For larger heavier orders like tents & camping furniture etc we can arrange for courier collection if required. Handy sized pockets for various uses. With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us. Reinforced with double layers over the knees and rear. Please don't write or stick returns labels to the product packaging itself but use an outer bag or box. Customers love the convenience of organising a return and dropping it off at the local Collect + store.
The dates we provide are based on indications given by our suppliers. Pre-shaped knees and regular fit add to the comfort of the garment, while the elastic strap adjustment with press buttons on the hem allows you to wear these trousers with any footwear. Simply return the items to us in a new and unused resalable condition, securely packaged with all product packaging, labels and tags included within 90 days of receipt. PLEASE CHECK YOUR ORIGINAL DESPATCH E-MAIL FOR YOUR ITEMS RETURN ADDRESS: For items despatched from our Braemar Mountain Sports Store: For items despatched from our Cairngorm Mountain Sports Store: Any item (excluding camping food and underwear) can be returned to one of our three stores Braemar Mountain Sports, Cairngorm Mountain Sports and The Outdoor Store. How do I exchange an item for a different size? With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders. You'll need your order number and uploading some pictures with the form is a great idea and usually required for us to proceed. Signup to receive the latest news and offers, straight to your inbox. Made from durable wind and water-resistant G-1000 Original fabric with double layers over the rear and knees. Please retain proof of posting or tracking receipt in case of query. You should always keep proof of postage and we advise you to use a signed for service when returning goods. There are over 5,800 Collect+ stores often open 7 days a week. To do this return your order to us with the returns form, tick the box for exchange and include a detailed description of the size and colour you wish to exchange this for. If the original packaging of a defective product has been damaged or destroyed you should ensure that the returned product is adequately packed for shipment back to us. Material: G-1000 Original - 65% polyester, 35% cotton. Refunds will be processed using the same method of payment used for the original purchase. 7.12 Unused products may be returned promptly by customers to the address listed below: 7.13 Subject to the above, we will refund the purchase price of a returned product within thirty days of receiving written notification of your intention to return the product. I think a product I've bought from you is faulty, what should I do? Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you it often never even hits the stock room shelves! So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system. Collect+ costs 4.49 upto 10kg and 60x50x50cm click here, put your order number in and buy a label. Collect+ is a service separate to Taunton Leisure, click here for their terms & conditions. You should always keep proof of postage and we advise you to use a signed for service when returning goods. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages. Durable, weather-resistant trekking trousers with mid waist and regular fit. These trousers feature a mid-waist and regular fit with pre-shaped knees. We don't offer free returns for unwanted or unsuitable orders back to us, you're welcome to drop an order back into one of our stores. Also available in regular and long leg length. Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products.
Please include as much information as possible to help us fully understand the issue. 1: Pack your itemand complete returns form2: Buy a returns label for 4.49 at Collect+3: Drop off at Collect+ shop and get a receipt. Taunton Leisure - ReturnsVictoria HouseVictoria StreetTauntonTA1 3FA, Easy and convenient returns with Collect+ (you're welcome to use any service you wish like Royal Mail, Hermes if you prefer). For unwanted items the order will be refunded excluding any delivery charges. Fit a treat too. With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us. NOTE: this model has a shorter inseam length, 76 cm/30" in all sizes. Sustainability.Fjllrven keeps environment, ethics and good production practices at its heart, whether that is using recycled materials, using sustainable manufacturing techniques or membership of the Sustainable Apparel Coalition which shares good practice amongst it`s 80 leading brands worldwide. Faulty or warranty returns- please go to the Warranty / Service page and complete the claim form is required. So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system. Regular (mid) waist and regular fit with pre-shaped knees that has openings for knee pads (an accessory). You are welcome to use whichever returns service you prefer or drop the parcel into one of our stores. To improve your shopping experience today and in the future, this site uses cookies. Return your original for a full refund of that item. Footwear - Please note in the case of footwear returns please use outer packaging to send the product back. Weather resistant and can be re-waxed. Any item (excluding camping food and underwear) can be returned to us for any reason provided it is returned in unused and in the same condition that you received it, with any original packaging, tags and a valid receipt/delivery note. We are unable to refund your return postage costs unless you have done so. Stores can process a refund or exchange, please bring your new / unused goods and a copy of your order email (on your phone is ok. Pre-shaped knees with openings for knee pads (an accessory). The dates we provide are based on indications given by our suppliers. All product packaging, labels and tags must be included. You must take reasonable care of the items, retain all original packaging and must not use them. Will be purchasing again. 7.4 No right of cancellation exists for downloaded goods or "softcopy" goods to which you, the customer, have instant access to or use of. The Fjallraven Men's Vidda Pro are a durable G-1000 trekking trousers with regular waist (mid waist) and regular fit. To improve your shopping experience today and in the future, this site uses cookies. Yes of course if more convenient. 7.2 As stated above, notification of cancellation must be in writing, a telephone call is not a valid cancellation. The cost of this collection will be passed on to you. This does not apply to any perishable goods, unsealed software or item personalised or made to your specification. Waited for years for short leg size rewarded the trousers are excellent, Read our full Privacy Policy & Cookie information here, Find out more about Fjallraven and sustainability, Read Fjallraven reviews and gear guides on our blog. Find out more about Fjallraven and sustainability, Read more..Read Fjallraven reviews and gear guides on our blogRead FAQ`s on our Help & Advice site. 7.10 Where a return is lost or stolen in transit to us, you should claim compensation from the company that shipped the return. You can also return online purchases to our stores for refund / exchange too! Elastic strap adjustment with press buttons at leg endings. Once received we will check the stock of your requested item and despatch the exchanged item to you. Start your warranty claim by clicking here. With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders. We have partnered with Collect + to offer easy returns. We can process an exchange but can't reserve stock awaiting the return. They are for indication purposes only and can change at any time without notice.
Credit and debit card refunds must be made to the card used for the original transaction. The item must be returned in returned in unused and in the same condition that you received it, with any original packaging, tags and a valid receipt/delivery note. fjallraven vidda We estimate this will be ready for despatch to you or collection via Click & Collect on, When you purchase this item, you will earn, Fjallraven Vidda Pro Mens Trousers Dark Grey, Paramo Mens Cascada II Trousers Dark Grey, Paramo Mens Velez Adventure Trouser Rock Grey/Black, Fjllrven Mens Keb Trousers Deep Forest-Laurel Green. Climbing Equipment - Safety equipment (climbing gear such as, but not restricted to, harnesses, helmets, ropes, hardware & slings) must be returned in brand new and unused condition as per our returns policy. All goods must be in a new and unused condition. There is also a practical smaller pocket for a multitool on the side of the left leg.
7.5.2 If you are returning your product because it is defective, please state the defect or defects. Tents, awnings, canopies & extensions - Please note that once a tent, awning, canopy or extension has been pitched outside we are unable to accept it back under the 90 day return policy as it not in a new and unused condition. Durable trekking trousers for adventures in the mountains and forest. Refunds are processed the same day we receive the goods back from you but may take 3- 5 days to show back in your account. Featuring reinforced rear and knees and six practical pockets. If returning items that are the wrong size, the quickest way to receive the same item in another size is to purchase that item again in the correct size. 7.6 If the original packaging surrounding the product has been damaged or destroyed we will only issue a refund if the product is being returned due to a defect. 7.8 We recommend that all returns be sent by registered post, so that a record of the return is available for you. You are responsible for the cost of returning it to us. Please refer to our full returns terms and conditions in the FAQ section for information on tents, climbing gear, underwear and footwear for further guidance. To cancel your order using the Consumer Contracts Regulations, you must e-mail or write to us with your details and order number and state that you are cancelling your order and claiming your rights under these regulations. You are welcome to use Royal Mail or whichever delivery or service is convenient to return your order to us. Electronics/ data products - returns policy excludes CD/DVD disks, memory cards & data products or any electronic products such as GPS or watches once registered or activated. 7.9 We will not issue refunds for any items lost or stolen in transit to us. All goods are returned at your own expense unless the item is deemed faulty or incorrect.
Unfortunately we will be unable to issue a refund where the product is in an incomplete state. 7.5.3 Repackage the product in its original packaging, including any accessories, brochures, manuals, guarantees or warranties that came with the product. However, to exercise this right you must notify us in writing, (email or letter) within 14 working days from the day after you receive your goods. abisko fjallraven 7.3 No right of cancellation, refund or return exists under the Consumer Protection (Distance Selling) Regulations 2013 once you have used your product, unless the product is defective and you are returning it for this reason. You can return a new and unused item for a refund within 90 days, a returns form can be found at the top of this page. My son introduced me to this brand of trouser as he is in the military. You will receive an email with your tracking information after despatch. 7.11 If you fail to return a product to us, we may make arrangements to have the product collected from you.
Hard-wearing and weather-resistant G-1000 Original fabric. They are for indication purposes only and can change at any time without notice. If the item is more than 50 you may want to send your return using a recorded delivery method and please keep a copy of that return receipt. Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. If you are dissatisfied with your purchase please feel free to return your goods within 30 days of the purchase date for a full refund. Download and complete a returns form, enclose with your return and send the items to us in a new and unused resalable condition, securely packaged with all product packaging, labels and tags included within 90 days of receipt.If you can't print a form then no problem, simplly enclose a note with your name / postcode and order number and what action your require with the returned items. This is for your own safety and the safety of others. You will receive a refund within fourteen days of your notice to cancel. Please check the size-chart listed on the product page carefully before ordering underwear, if you require any more detailed sizing assistance then please get in touch and will be happy to measure etc as you require. Consumer Contracts Regulation - UK Only (Formally know as Distance Selling Regulations), Fjallraven Mens Vidda Pro Trousers - Regular Leg - Dark Grey, Fjallraven Mens Vidda Pro Trousers - Regular Leg - Dark Olive, Fjallraven Mens Vidda Pro Trousers - Short Leg - Dark Olive, Fjallraven Mens Barents Pro Trousers - Dark Grey, Fjallraven Mens Keb Trousers - Deep Forest-Laurel Green, Fjllrven keeps environment, ethics and good production practices at its heart, whether that is using recycled materials, using sustainable manufacturing techniques or membership of the Sustainable Apparel Coalition which shares good practice amongst it`s 80 leading brands worldwide. fjallraven abisko montane g1000 trouser outnorth fjallraven keb Important For waranty claims please complete the warranty form and await a reply from customer services before sending a faulty item back. Delivery to us typically takes 3-4 working days and you can track this progress online.