I felt that we at the back had been pretty much ignored, and they didn't care if we were there or not.
Having boarded the train, the lady providing refreshments asked a couple of times if I wanted any. As part of our visit to Windsor, my wife and I decided to make it a bit more fun by travelling on the London to Windsor Royal Steam Express train. This is the version of our website addressed to speakers of English in the United States. buckingham We were in the Pullman carriage which was wonderful, and had the Champagne brunch and it was perfect plus the service was attentive and good humoured.
A really lovely way to start the Christmas celebrations, Fantastic all round. Our customer service and friendly staff is something upon which we pride ourselves, and we are saddened to read that we did not fulfill your expectations on this occasion. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. cosmopolitan london Great experience and thoroughly enjoyed. Although I haven't got around to writing a review sooner, I feel I have to say my experience on this trip was total inclusion which was fantastic. If you travel first class, no doubt you will be waited on hand and foot, but my experience of travelling standard class was the complete opposite. A proper Christmas treat. 
Beautifull, We travelled on the Steam Dreams Southend to Oxford on Thursday 9th December 2021.
Euston to Carlisle steam train and dining. This trip was planned and booked back in March as a Birthday celebration for me (others having been spoiled by Covi, Booked for a special birthday and trip cancelled as per other reviews seen with very little notice and very limited, I booked, over five months ago, a Sunset Steam Express trip to celebrate a birthday, travelling next week, describe, I cant praise the customer service enough. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At the back, you have no idea there is a steam engine on the front - it may easily have been Santa's reindeer.
Call the number below and use the product code: 161324P1. It was a brilliant experience, everyone enjoyed it.
The Royal Windsor Steam Express provided by The Steam Dreams Rail Co. I took my grandson who loves going on trains as he had spotted the train at Barnes station and asked to go on it. 'Belmond' is a registered trade mark. At no time did anyone welcome us on board, check our tickets, apologise for the late running or check on the return whether we had enjoyed our day and thank us for travelling. My grandson explored the train and met some of the management team who very kind to him. You can either travel in the Regular Coach or First Class with dining. Caught Pullman first class dining car from London Victoria station for family treat! The food, drinks and service were excellent. At this point, someone in a hi-viz vest came round to tell us that if we wanted to alight at Windsor, we would have to move forward a coach. Staff excellent and, We went on the Santa Steam Express today with friends and children, aged 3-7, and had such a great trip. Personal difficulties made a special trip impossible and I was treated, Fantastic evening with amazing food and excellent staff. 
Round-trip travel aboard the British Pullman luxury train, Sumptuous afternoon tea created by Luminary bakery with half a bottle of Windsor Great Park wine per person, in partnership with legendary pastry chef Claire Clark MBE. Amazing Trip to Goodwood Revival by Steam, Victoria Station, London SW1V 1JT, UK The train crawled around London, losing 30 minutes in the process, so we arrived at Windsor half an hour late. All sales are final and incur 100% cancellation penalties. To opt out, use the unsubscribe link or email unsubscribe@belmond.com. Felt very relaxed and so lovely to see people stop and wav. He really enjoyed the journey and loved identifying the stations and other train lines he has travelled on. 
I would like to be kept updated on exclusive news, travel inspiration and offers from the legendary world of Belmond, and receive tailored communications based on my interests and circumstances. This product is unavailable to book via Tripadvisor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This took me back to my childhood when Waterloo was full of steam trains. tea afternoon littlecote berkshire england east south hotel veltra Can I buy a ticket last minute in Victoria station? For further information about how we use your data, please see our privacy policy. Disappointed Christmas Pullman experience. Tripadvisor performs checks on reviews.
Please contact our team directly at feedback@steamdreams.co.uk or call 01483 209888. Santa Steam Express - such a great trip out with the children!
Thank you so much for taking the time to write a review of your experience. The tr, We booked the Reading to Goodwood trip, to see the Goodwood Revival Race Meeting. Staff and service was good, ta, We went on the santa express today with our two children age 5 and 6. All copyright and other intellectual property rights in all logos, designs, text, images and other materials on this website are owned by Belmond Management Limited or appear with permission of the relevant owner. beyond fam 4B Victoria House, Bloomsbury Square, London WC1B 4DA, We would like to hear about your experience with us. Not worth the money or the trip to London. We went from London Victoria. . When tickets arrived it was 19:30. This is very similar to the Orient Express Pullman in many ways but a shorter journey and far cheaper. 
The train was v, You can't get a lot more Christmassy than a beautifully decorated steam train taking you on a trip out of London, w, Really Overpriced considering the trip takes you through Clapham Junction 3 times the only xmas lights you see are, Santa Steam Express: Overall a incredible trip would recommend to anyone at this time of year. There were no tannoy announcements either. 
Wed really appreciate the opportunity to discuss the experience with you and find out how we can improve our service. A friendly assistant came round regularly and asked if we needed anything. All rights reserved. Might be better from other starting stations. Our waiter was an Italian lad who was great to talk to and did a great job looking after us so we could just sit back and enjoy the experience and the scenery. Absolutely amazing day, food, drink, company, who wed never met before.
Booked it for 18:30. This experience only has a few reviews, but you can read what other travelers have to say about the operator. At Windsor we went to the front of the train and he had his picture taken. Copyright Belmond Management Limited 2022. One of our party was in a wheelch, The Leading Hotels Of The World in London, Curio Collection by Hilton Hotels in London, Red Carnation Hotels Collection in London, Marriott Autograph Collection Hotels in London, Hotels with Complimentary Breakfast in London, Hotels near London School of Economics and Political Science, Hotels near London School of Business and Finance, Hotels near United Medical and Dental Schools, University of London, Hotels near Institute of Advanced Legal Studies, Hotels near Institute of Latin American Studies, Allswell Communities Holiday Parks - parent brand in London, V&A - Victoria and Albert Museum: Tickets & Tours. more. Platforms 1 and 2, This tour/activity will have a maximum of 300 travelers, Windsor & Eton Riverside, Windsor SL4 1QG, UK, Hand sanitizer available to travelers and staff, Contactless payment for gratuities and add-ons. The carriages we are using for the rest of the summer will have a tannoy system on board to help us communicate with our passengers. We set off on the return journey, still half an hour late, but time was regained to be only 15 late at Victoria, thanks to the diesel on the front. We chose First Class which serves a Champagne branch. Tripadvisor performs checks on reviews. The two members of staff in our, Nearly 200 for four people for the Christmas train.
Contact the supplier for availability. This response is the subjective opinion of the management representative and not of TripAdvisor LLC.