By default, the app is set to use the Balanced Background Update Strategy setting. If you have a period of days where there are two measurements at either end, Fitbit will compute an average of the values resulting in a linear increase or decrease over the period. 
Delete the app, including all Health data, and update to the latest version to correct the issue. The latest version of Sync Solver uses the new Fitbit API, which uses a Safari popup window to validate your credentials. Because of this, during the first sync, Sync Solver requests all historical data for each type that you enabled at the Health access prompt. app icon heart iphone pal highlights fitness features health ios8 automatically should updated phone screen which If you go to sleep past midnight, you are technically going sleep on the same day that you are waking up. 
We are still investigating a way to provide this functionality without overburdening users. The app will sync all previously recorded data, and then it will sync the latest data on an ongoing basis. Why does it say "Unable to finish sync, Health unavailable"?
For example, if you have a Fitbit Flex you can send step counts into Health, or if you have a Fitbit Aria scale you can send weight measurements into Health.
Navigate into the actual sleep entry in Health if you want to see the details of exactly when you went to sleep or woke up on a given day. If you still want to track the iPhone's steps in Health but just avoid double counting, open the Health app and navigate to Health Data > Activity > Steps > Data Sources & Access. The standard Fitbit API only supports data granularity at the daily level. If you don't have data going back for that amount of time, it will return interpolated data for the period between three years ago and when you started recording data for certain data types, such as body measurements. The current version of Sync Solver requests access to your Heart Rate data in anticipation of adding this feature in a later version. It is possible that your Fitbit login needs to be refreshed. If you use the Fitbit app on your iPhone, make sure to enable All-Day Sync to achieve the best results. In order for the app to automatically sync, your device must be on, unlocked and connected to the internet. Why is my data not on the Health Dashboard? Why are there historical data points for days before I started using Fitbit? Fitbit only allows Sync Solver to save your credentials for up to 30 days. In real world conditions, it generally results in 2-4 syncs per day. Our privacy policy can be found by clicking the link at the bottom of this page. fitbit sync dailycontributors Why does it keep asking me to login to Fitbit? The start/end time Asleep should always be a subset of In-Bed (how can you be asleep if youre not in bed?). If the app does not have read access, it will not be able to compare the data points, and you may end up with duplicate data in Health. Aggressive typically results in 4-6 syncs per day, and Battery Saver typically results in 1-2 syncs per day. Why does it sync incorrect data from my Fitbit account? This will make Sync Solver the highest priority Data Source in Health, which will instruct Health to use data from Sync Solver instead of the built-in sensor on the iPhone when the date periods do not overlap. What username/password should I use to login? Health talks about sleep in terms of a start/end time In-Bed and a start/end time Asleep.
The Health app does not show any data types on the Dashboard by default. If you then go to sleep before midnight on that same day, Health will show two sleep entries for the same day. The app only supports syncing one sleep session per day at this time. Unfortunately, this behavior is not something that we have control over, and there is no way for the app to know when the Fitbit API is returning an interpolated value versus a measured value. Depending on how you upgrade, Apple may not import all the data from Health on your previous phone. Is there a way to avoid double counting steps, distance, etc? If you don't have one already. Sync Solver requires a Fitbit.com user account. To change the Background Update Strategy, open the iOS Settings app, navigate to Sync Solver > Background Update Strategy, and select either Aggressive or Battery Saver. If the issue persists.
Fitbit currently has a bug with active calories which can cause this error message to appear.
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The Fitbit API allows apps to download historical data for a specific range of dates or all data up to the current day, but it does not not provide a way to determine when a user first started recording data. Why is the sleep analysis off by one day in Health? If you have already performed several syncs without giving the app read access, you may need to delete the app, including all Health data, and reinstall. Yes. At the moment it would require a tedious set of dialogs to specify a mapping between the two. We have a support request in to Fitbit asking them to resolve it, Click here to learn how to disable data types after the initial setup, see HKQuantityTypeIdentifierActiveEnergyBurned in the Apple developer reference, see activities/activityCalories under the Calorie Time Series Differencess section in the Fitbit developer reference. The primary type of anonymous usage data that we collect is error and diagnostic information, which helps us find and correct issues and improve the stability of the app. There appears to be a performance issue with Apple Health on older phones and/or when syncing with a Fitbit account with many years of data. Open the iOS Settings app, navigate to Safari > Block Cookies and choose one of the Allow options. Health lists sleep entries according to the end date of the data point. Currently, that includes iPhones and iPod Touches running iOS 8.1 or later. See. Why is the latest data from my Fitbit device not available yet? Our testing shows that when the Fitbit API fulfills this request, it arbitrarily uses a range of dates including today through three years ago. If you delete and reinstall Sync Solver, it will bring back all your historical data. You will need to login again when the credentials expire. There was a known issue in version 1.0 of the app that could cause sleep analysis to show up one day later in some cases. Health and Fitbit store workouts in different formats, so performing a sync between the two is not straight forward. If the browser redirects me back to the login page with no error message when attempting to login to Fitbit, it probably means that you have cookies disabled in Safari. Instead, Health requires you to manually select each data type that you want on the Dashboard. apple lightning charger cable mini incase
Why do some data points show the same value, or averaged values, multiple days in a row? Why can't I find Sync Solver in the App Store? If you want to know when it automatically syncs without opening the app, open the iOS Settings app, navigate to Sync Solver > Show New Data Badge (or Notification) and turn the switch on. Fitbit requires that you enable cookies in order to login to their website. Why does it need read access to the data in Health? For example, to add Steps to the Dashboard, navigate to Health Data > Fitness > Steps > Show on Dashboard and turn the switch on. Why is the sleep analysis grouped inconsistently in Health? Sync Solver - Fitbit to Health (the red icon, listed in the App Store as Sync Solver for Fitbit) allows you to sync data from your Fitbit account into Apple's Health app. fitbit ifttt barely cssdisabled iclarified Apple considers Health data protected (. If you do not have any measurements for the current day, Fitbit with use the previous days value. What types of anonymous usage data do you collect and why? Why does it say "Unable to finish sync, Fitbit Unavailable (500)" or "Unable to finish sync, Check your network connection"? You will not be able to find Sync Solver in the App Store while using an iPad.
Is there a way to change which data types it syncs after the initial set up? Your Fitbit device must be within range of the receiver to send data. What is the difference between the two apps? We also collect performance information, which helps us determine how to make the app faster and more responsive. Why does it only show one data point per day? trackers Yes. In most cases this issue can be corrected by performing a hard restart on the phone (hold the home and power button at the same time). fitbit accessories flex Why does it only track one sleep session per day when I have more than one? There is an issue with the Fitbit API at this time. Next, tap Edit in the top right corner and drag Sync Solver to the top of the list of Data Sources. Sync Solver only works on devices that have the Health app. When downloading body measurements such as weight, the Fitbit API interpolates gaps in your data. If you no longer want to track data from the iPhone at all, open the iOS Settings app, and navigate to Privacy > Motion & Fitness and turn the Fitness Tracking switch off. Why is it unable to complete the sync on active calories? 1245 word level culture I just upgraded my phone, where is all my historical data? Open the Health app and navigate to Sources > Sync Solver. See. In the best case scenario, this would result in automatic syncing every hour. Heart Rate is not supported because it requires Partner API access. Why does it say "Unable to finish sync, Fitbit Unavailable (403). As the app syncs throughout the day, it must compare each new data point with the data points that have already been downloaded. If you previously logged in to Fitbit with a different account in Safari on your phone, it is possible that this login has been remembered, and you are connected to the wrong account.
